Help Center

Get unstuck with practical answers.

Find the right next step for account access, generation, delivery, billing, deployment, and the public website.

Account and email

Check your confirmation email, redirect configuration, spam folder, and the sender setup when an account message does not arrive.

Builder troubleshooting

Use the Builder status, Explain action, validation message, and generation phase to understand the next step.

Preview and ZIP

Open the preview before downloading. If a route is missing, record the exact URL and the project generation status.

Billing and webhooks

A payment can be complete in Stripe while the account waits for webhook confirmation. Check the webhook event and account status before retrying a payment.

Why does Start Free ask me to sign in?

The free workspace still needs an account so projects, previews, usage limits, and delivery artifacts can be associated with the right user. Visitors are not sent directly into a private dashboard.

Why does a generated page need review?

AI output is a first draft. Review the niche, images, links, legal language, accessibility, and any claims before hosting or publishing it.

What should I send to support?

Send the route, approximate time, project name, visible error, and steps to reproduce. Never send passwords, payment card details, API keys, webhook secrets, or service-role keys.

How do I report a broken button?

Tell us the label, the page where it appears, and where it currently leads. We are prioritizing complete routes and honest states over decorative buttons that do nothing.